Learn what to do if you encounter the message 'That Microsoft account does not exist' when attempting to sign in to your Microsoft account. If you can't sign in to your Microsoft account, read When you can't sign in to your Microsoft account for assistance. Change your Microsoft account's email address or phone number. Note: If you need to modify your Microsoft account's email address or phone number, go to this page. Did you know that eliminating your password and replacing it with a passwordless approach can improve the security of your account? How to use your Microsoft Account without a password. To put it another way, if your password was compromised, it would be nearly impossible to sign into your account since they'd need to offer a second form of verification that only you can supply. Two-step verification (also known as 'two-factor authentication,' '2FA,' or 'multi-factor authentication') with your microsoft account is available to add a second type of verification to strengthen security, making it more difficult for hostile parties to obtain access to your information. How To Set Up Two-step Verification With Your Microsoft Account

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